Terms and Conditions
OCZ Gear'Recertified' products: Recertified products are items which have been returned to an authorized factory repair facility for testing, inspection, and repair by certified technicians to factory specifications. Recertified products include the original package, documentation and carry the same warranty as non recertified products.OCZ Gear Hours of Operation
Monday – Friday, 10am-6pm PST. Any orders that are placed outside of operation hours will be processed the following business day.- Processing time for shipping may take up to 72 business hours
- Orders placed on the last day and/or beginning of the month will not be processed until the 3rd day of the month.
- OCZ will not process orders on weekends and major holidays
OCZ Gear Return Policies
All OCZ products are fully covered under warranty, and 30 days (from delivered date) exchange only. Exchanges will need to go through our RMA process on ocztechnology.com under support menu, and “create support ticket” tab. Direct link: www.ocztechnology.com/NewTicket.html- NO refunds will be granted once the order is processed and shipped. Product exchange, or store credit are available upon customer's request.
- OCZ reserves all rights to change or cancel any orders base upon inventory availability, price discrepancies, and/or payment verification.
- Customers are responsible for shipping costs for any return and/or cancelled orders once an order is shipped. Exceptions may apply for erroneous orders and DOA/defective products
Additional Information
- All products are tested by OCZ Technology Group prior to shipping.- For any questions about your OCZ Gear order, please contact us at 1 (408) 440-3438 or ocz.gear@ocztechnology.com
The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to OCZ Technology Group indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by OCZ Technology Group. OCZ Technology Group reserves the right to make changes to this site and these terms and conditions at any time.Copyright and Trademark Notice
This site is owned and operated by OCZ Technology Group. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of OCZ Technology Group, Copyright © 1999-2001, ALL RIGHTS RESERVED. All audio and video clips are the sole property of OCZ Technology Group or their respective content providers. All software used on the site is the sole property of OCZ Technology Group or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without OCZ Technology Group prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.All custom graphics, icons, logos and service names are trademarks, of OCZ Technology Group. All other trademarks or service marks are property of their respective owners. The use of any OCZ Technology Group trademark or service mark without OCZ Technology Group express written consent is strictly prohibited.




